Return & Refund Policy – Galleries Nova

We aim to ensure satisfaction with every purchase. If something isn’t right, we’re here to help.

Return Policy:

  • Return requests must be made within 14 days of delivery

  • Items must be unused, undamaged, and in original packaging

  • Customer is responsible for return shipping (unless the product is faulty)

Non-Returnable Items:

  • Final sale or promotional items

  • Custom-made or commissioned artworks (if applicable)

Refund Process:

  • Refunds are issued after inspection, to the original payment method

  • Please allow 5–7 business days for processing

  • Original shipping fees are non-refundable

To Start a Return:

Email info@galleriesnova.com with your order number and reason for return